What does the project and account management service include?
Our project and account management team provide assistance for the client during the process of their security project. The team will liaise with the client, suppliers, manufacturers, helpdesk and engineers to ensure that the end solution is ideal for the clients’ needs.
Part of our team is Prince2 certified in project and account management, meaning they will be able to provide expert, certified assistance to the client throughout the project.
The team are dedicated to ensuring that the end result is delivered on or before schedule as well as assuring that the solution is supplied to meet the customers’ exact needs and specifications. Our project and account managers are both internally and externally trained and hold regular progress meetings to update their product knowledge, procedures and verify that the current system is running as smoothly as possible. This training and regular update of knowledge, allows the team to provide telephone assistance where possible, which can save clients on a call-out charge.
The project management service includes updating trackers on jobs, liaising with clients to determine the ideal security solution, and being trusted to deliver on or before schedule. The team prides itself on taking the time to learn more about the client, their business and their security needs and expectations. This provides them with invaluable knowledge regarding the client and enables them to provide specialist advice that is suited to the clients’ needs.
Start your security project with us today!
If you think our project and account management team will be able to assist you and your business with the next security solution then get in touch today! Our team are on hand to help 24/7, so you’ll never be left hanging if a security issue were to arise.